SMS Terms & Conditions

    Last Updated: January 2026

    1. Introduction

    These SMS Terms and Conditions ("SMS Terms") govern your receipt of text messages from Acumenity Pro ("Company," "we," "us," or "our"). By opting in to receive SMS messages from us, you agree to these SMS Terms in addition to our general Terms of Service and Privacy Policy.

    2. Message Types and Frequency

    By opting in, you may receive the following types of text messages:

    • Transactional Messages: Appointment reminders, project status updates, quote notifications, and invoice alerts
    • Account Alerts: Important notifications about your account, payment confirmations, and security alerts
    • Promotional Messages: Special offers, seasonal promotions, and company updates (if you opted in)

    Message Frequency: Message frequency varies based on your account activity and preferences. Promotional messages are limited to approximately 2-4 messages per month.

    3. Consent and Opt-In

    By providing your mobile phone number and checking the consent box on our opt-in form, you expressly consent to receive recurring automated text messages from Acumenity Pro at the phone number you provided. This consent is not a condition of any purchase.

    Double Opt-In: After submitting the opt-in form, you will receive a confirmation text message. You must reply "YES" to confirm your subscription and begin receiving messages.

    4. Opting Out

    You may opt out of receiving text messages at any time by:

    • Replying STOP to any message you receive from us
    • Contacting us at support@acumenitypro.com
    • Calling us at (727) 295-3755

    After opting out, you will receive one final confirmation message. You will no longer receive promotional messages, but may still receive transactional messages related to active projects or account security if legally permitted.

    5. Message Timing

    We respect your time. Promotional messages will only be sent between 8:00 AM and 9:00 PM in your local time zone. Urgent transactional messages (such as appointment reminders) may be sent outside these hours when time-sensitive.

    6. Costs and Carrier Information

    Message and data rates may apply. The frequency of messages varies. Carriers are not liable for delayed or undelivered messages. Check with your mobile carrier regarding their messaging plans and rates.

    7. Help and Support

    For help, reply HELP to any message or contact us:

    • Email: support@acumenitypro.com
    • Phone: (727) 295-3755
    • Website: acumenitypro.com

    8. Privacy

    We respect your privacy. Your phone number will not be shared with third parties for marketing purposes. We use your information solely to deliver the messages you've consented to receive. For more details, see our Privacy Policy.

    9. Changes to These Terms

    We may update these SMS Terms from time to time. If we make material changes, we will notify you via text message before the changes take effect. Your continued receipt of messages after any changes constitutes acceptance of the updated terms.

    Quick Reference

    To Stop Messages:

    Reply STOP

    For Help:

    Reply HELP

    Message Frequency:

    Varies (promo: 2-4/month)

    Contact:

    support@acumenitypro.com